Refund policy

At  Pawsh Pets Boutique we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a hassle-free return policy. Please read the following guidelines to understand our return process:

1. Eligibility:

• You may return products within 15 days from the date of delivery.
• To be eligible for a return, the item must be in its original condition, unaltered, and with all original packaging and tags.

2. Return Procedure:

• To initiate a return, please contact our customer support team at suppport@pawshpetsboutique.com  within the return window.
• Our customer support team will guide you through the return process .

3. Return Shipping:

• You are responsible for shipping the product back to us. Please use a traceable and insured shipping method to ensure your return is received.

4. Refunds:

• Once we receive the returned item and verify its condition, we will process a refund for the original purchase price. Shipping and handling fees are non-refundable.
• Please allow [ 5-7 business days] for us to process the refund.
• The refund will be issued using the same payment method used for the original purchase.

5. Exemptions:

• Some items, such as , personalized  ,final sale, and  intimate products may not be eligible for return. Please check the product description for specific return eligibility information.

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact our customer support team immediately, and we will assist you in resolving the issue.

7. Exchange Policy:

• We do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.

8. Questions or Concerns:

• If you have any questions or concerns regarding our return policy or need assistance with a return, please contact our customer support team at support@pawshpetsboutique.com

---